Studio Policy

Sudha's Cake Studio is a Certified Home based Bakery operating under Texas Cottage Food law.

We use premium quality ingredients and everything is baked from scratch. If you have an allergy, please note that we do not operate in a facility that can guarantee your item will not be processed on equipment that hasn't come in to contact with that allergen. We do take strict measures to avoid cross-contamination. 

This Site is created and maintained solely by Sudha's Cake Studio.  You may not use our pictures anywhere without our knowledge.

Booking Policy:

For any orders to be considered as Booked, 50% of the total payment need to be made via Online Banking. We accept Zelle payments currently. Once the product is booked, there won't be any price changes made. Remaining payment needs to be made before or while picking up your order.

For any changes in design or pickup time, we need to be notified a week in prior else we cannot go ahead with the updates.

Cancellation Policy:

Lot of prep work happens in advance for every order and considering the time and effort we spend on design discussion phase, below is our cancellation policy.

If you need to cancel your order, we need to be notified a week in advance from your Order Date and the Booking amount will be returned withholding a $25 service fee.  Cancellations within one week of your order date will result in the forfeiture of your Booking amount. 

If there is any Cancellation from our Studio's End due to unavoidable Medical/Family Emergency, we will notify you and return the full Booking amount and provide other equally qualified Cake Designers contacts in the area. 

Refund Policy:

There are no refunds once a product has left my possession. Once the product has been seen and picked up, it is out of my control what happens to that product.

Cake Care:

Please note that all food items are perishable. Your products need to be refrigerated all the time until its time for your party. Cakes left outside will start to melt and it will be a disaster. If you are having an outdoor party please make arrangements to pick the cake at last minute or make sure you have some place to refrigerate until your party time. 

Buttercream cakes needs to be kept outside for 30 Mins before Cake cutting time to bring to room temperature. Whipped cream cakes need to be refrigerated as much as possible until your Cake cutting time.

If you are picking up your cakes from us, please store the box under the Front passenger seat on flat surface. During winters please turn off Heat while transporting your cakes. Please DO NOT leave your cake locked in the car.

Communication:

For placing your orders, kindly use our Inquiry form. I will get back to you with my availability for the date you have requested and we will further take our discussion from there.

Please Note this is a Home Based Business run by just me and I take care of Baking, Decorating, Booking etc. as a single person. Kindly be patient if I haven't returned your Emails or Texts. All Emails and Texts will be responded maximum within 24 Hrs and all the weekend Inquiries will be answered by Monday as our weekends are busy in the Kitchen.

Covid Clause:

Due to the rising number of COVID cases because of Omnicron Variant, if an Event or party gets canceled we require 5-7 days notice and your deposit will be refunded. If the cancellation time is lesser than that and I have started or completed your order your deposit is non refundable.

I cannot be held responsible if by chance me or my family member contract Covid. I will have to cancel your order and your deposit will be returned. 

We are doing everything we can to keep ourselves Safe and Healthy.